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Features of PassTestking SAP C-C4H22-2411 Web-Based Practice Questions

Features of PassTestking SAP C-C4H22-2411 Web-Based Practice Questions

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SAP Certified Associate - Implementation Consultant - SAP Emarsys Sample Questions (Q30-Q35):

NEW QUESTION # 30
Which of the following metrics are available in the Store Reporting dashboard? Note: There are 3 correct answers to this question.

  • A. New Store Revenue
  • B. Store Revenue
  • C. Total Refunds
  • D. Average Purchase Value
  • E. Store Purchases

Answer: B,D,E

Explanation:
The Store Reporting dashboard in SAP Emarsys (via Smart Insight) includes:
* Option C (Store Revenue):Correct. Total revenue per store is a key metric.
* Option D (Store Purchases):Correct. Number of purchases per store is tracked.
* Option E (Average Purchase Value):Correct. Average order value per store is available.
* Option A:Incorrect. "New Store Revenue" isn't a standard metric; it's just "Store Revenue."
* Option B:Incorrect. Refunds are not typically detailed in Store Reporting.The SAP Emarsys Help Portal under "Store Reporting" lists these metrics.References:SAP Emarsys Help Portal - "Smart Insight - Store Reporting" (https://help.emarsys.com/).
Below is the eighth batch of 10 questions (71-80) related to SAP Emarsys, with answers verified against official SAP Emarsys documentation as of March 07, 2025. Each question follows the requested format, including a comprehensive explanation and references to official SAP sources where applicable.


NEW QUESTION # 31
The image below shows the summary page of your mobile app tutorial program. What does "583 Messages Triggered" represent? Note: There are 2 correct answers to this question.

  • A. It is the number of contacts who entered the program.
  • B. It is the number of all messages sent in the Interactions program, regardless of the channel.
  • C. It is the number of SMS messages sent.
  • D. It is the number of mobile push messages sent.

Answer: B,D

Explanation:
"583 Messages Triggered" on an Interactions program summary:
* Option B:Correct. In Interactions, this metric reflects all messages sent across configured channels (e.
g., push, SMS) in the program.
* Option D:Correct. Since it's a mobile app tutorial program, it specifically includes mobile push messages sent, a common channel for such programs.
* Option A:Incorrect. It's not limited to SMS; it includes all channels unless specified.
* Option C:Incorrect. Contacts entering is a separate metric (e.g., "Entered"), not "Messages Triggered." The SAP Emarsys Help Portal under "Interactions Reporting" explains this metric.References:SAP Emarsys Help Portal - "Interactions" (https://help.emarsys.com/).


NEW QUESTION # 32
You have 1500 contacts and have manually uploaded 100 additional new ones, but the number of available contacts on the Database Growth widget still shows 1500. You checked that the email address fields are filled and the email addresses are valid. What are some possible reasons why the additional new contacts are not showing up? Note: There are 2 correct answers to this question.

  • A. The opt-in field was not set to TRUE.
  • B. The Database Growth widget only shows auto-imported contacts.
  • C. Too many new contacts were uploaded at the same time.
  • D. The update takes at least 24 hours to show in the widget.

Answer: A,D

Explanation:
If new contacts don't appear in the Database Growth widget:
* Option A:Correct. The widget updates periodically (often daily), so a delay of up to 24 hours is possible.
* Option D:Correct. If the opt-in field isn't TRUE, contacts may not count as "available" for marketing.
* Option B:Incorrect. Upload volume doesn't inherently block updates.
* Option C:Incorrect. The widget includes manual uploads, not just auto-imports.The SAP Emarsys Help Portal under "Database Growth" explains update timing and opt-in impact.References:SAP Emarsys Help Portal - "Database Growth" (https://help.emarsys.com/).


NEW QUESTION # 33
You are an account owner and must set up security levels for account access and data management. You receive a "Forbidden" message. What should you do to fix this error?

  • A. Check your email for a link to access the Account Security Settings.
  • B. Clear your cookies and access Management > Security Settings.
  • C. Create a new account owner role and email to access Security Settings.
  • D. Go to Management > User Management and verify your email address.

Answer: A

Explanation:
In SAP Emarsys, the "Forbidden" error message when attempting to access the Security Settings page as an Account Owner indicates that a prerequisite step has not been completed. Specifically, Account Owners must verify their email address before they can access the Security Settings page under the Management menu.
This requirement is explicitly outlined in Emarsys documentation to ensure account security and prevent unauthorized access.
The correct action to resolve this issue is to navigate toManagement > User Managementand verify your email address. According to the Emarsys Help documentation, "Please note that account owners must verify their email address (Management > User Management) before accessing this page. Trying to open Security Settings without a verified email address will result in an error message: 'Forbidden'" (reference: "Security settings:: Your account Security Settings," updated October 17, 2024). This step ensures that the Account Owner's identity is confirmed, aligning with Emarsys' security protocols.
Let's examine why the other options are incorrect:
* A. Create a new account owner role and email to access Security Settings: This is not a valid solution. Creating a new Account Owner role or email does not address the root cause of the
"Forbidden" error, which is the lack of email verification for the existing Account Owner. Furthermore, only existing Account Owners or Emarsys Support can promote users to the Account Owner role, and the email address field for an Account Owner can only be changed byEmarsys Support, not by creating a new role (reference: "About Account Owners," updated September 25, 2024).
* C. Check your email for a link to access the Account Security Settings: While an activation email is sent during the initial Account Owner setup, this option does not apply to fixing the "Forbidden" error after the account is created. The email verification process occurs within the platform under User Management, not via an external link specifically for accessing Security Settings (reference:
"Activating your Account Owner role," updated October 29, 2024).
* D. Clear your cookies and access Management > Security Settings: Clearing cookies might resolve some browser-related issues, but it has no bearing on the "Forbidden" error, which is tied to the email verification requirement enforced by the Emarsys platform, not a local browser issue.
Once the email address is verified inManagement > User Management, the Account Owner can access the Security Settings page without encountering the "Forbidden" error. This page allows configuration of security levels for account access and data management, such as setting permitted email domains, IP access controls, and API credentials (reference: "Security settings:: Your account Security Settings," updated November 11,
2024). This process underscores Emarsys' emphasis on securing account administration tasks, ensuring only verified Account Owners can modify critical settings.


NEW QUESTION # 34
You created link categories under Management > Link Categories. Where can you utilize them? Note: There are 2 correct answers to this question.

  • A. Analytics > Trends
  • B. Contacts > Segments
  • C. Main Dashboard > Email Results widget
  • D. VCE Email Editor > Predict Mail Category widget

Answer: A,B

Explanation:
In SAP Emarsys, link categories are utilized to segment recipients based on their interactions with specific types of links. After creating link categories underManagement > Link Categories, you can assign them to links within your email content. This categorization allows for more targeted analysis and segmentation.
Utilization in Contacts > Segments: Within theContacts > Segmentssection, you can filter contacts based on their engagement with links from specific categories. This enables the creation of segments that reflect user behavior related to particular link types, enhancing targeted marketing efforts.
Utilization in Analytics > Trends: In theAnalytics > Trendsarea, link categories help analyze trends in user interactions with different link types over time. This analysis provides insights into the effectiveness of various link categories, informing future content strategies.
While the Main Dashboard's Email Results widget provides an overview of email performance, it doesn't specifically utilize link categories. Similarly, the VCE Email Editor's Predict Mail Category widget focuses on predictive content recommendations and isn't directly related to link categories.


NEW QUESTION # 35
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